Privacy Policy

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PRIVACY POLICY

Atelier Art Supplies is committed to respecting your privacy. The following Privacy Policy has been published to provide a clear outline of how and when any personal information is collected, stored and distributed by Atelier Art Supplies Pty Ltd (Atelier Art Supplies) ABN 70 600 343 271. By using this site you are accepting the practices described in this Privacy Policy.

Atelier Art Supplies abides by the Privacy Act 1988 and complies with the new Australian Privacy Principles (APPs).

YOUR PERSONAL INFORMATION

Atelier Art Supplies collects limited personal information such as your name and contact details (address, phone number, e-mail and fax). We only collect this information when you knowingly provide it. E.g. we may request personal information from you when you:

  • Contact us for further information
  • Make on online order
  • Order using a catalogue order form
  • Subscribe to our mailing list
  • Register your details on our website
  • Ask for a quote to be prepared
  • Express interest in programs run by Atelier Art Supplies
  • Submit a job application or resume
  • Participate in any promotion, contest or survey hosted by Atelier Art Supplies

HOW WE USE YOUR INFORMATION

Atelier Art Supplies collects your information to improve customer service and to better understand your needs. We may use your information to:

  • Complete a transaction
  • Clarify information requested
  • Deal with customer service issues promptly and succinctly
  • Provide additional information
  • Provide updated and timely responses to product information availability

USE AND DISCLOSURE OF PERSONAL INFORMATION

We will only share or send your personal information about you to other organisations when;

  • We have the authority to do so from you
  • We need to provide information to another organisation to provide a product or service requested by you
  • We need to notify companies contracted to Atelier Art Supplies in order to facilitate outgoing information (e.g. mailing houses, IT services, Web developers and marketing agencies)
  • We are required or authorised by law to provide the information

ACCURACY OF PERSONAL INFORMATION

Atelier Art supplies aim is to ensure that your personal information is accurate and up to date. In order to facilitate this please contact Atelier Art supplies by fax or e-mail if any of the details provided by you have changed. If you believe that any of the information we have about you is incorrect, inaccurate or needs clarification, contact us and we will amend/correct information. There is no cost for the provision of this service.

ACCESSING PERSONAL INFORMATION

Should you wish to access the information held by Atelier Art Supplies about you please contact us at sales@atelierart.com.au or FAX: 03 93975146.

UNSUBSCRIBE OR OPT-OUT

If for any reason you wish to unsubscribe from our mailing list or wish to cease receiving information from Atelier Art Supplies you may do so by visiting the website and Unsubscribing or contacting us by e-mail or fax or using the ‘contact us’ portal on the website.

DATA SECURITY

Atelier Art Supplies maintains a data base of customers. All reasonable precautions are taken to ensure personal information it collects and uses is complete, accurate and up-to-date and is protected from misuse, disclosure, loss or alteration.